Support
Last updated August 2026
Need help with Rally? Email info@rallyai.net and a human will get back to you, typically within one business day.
It helps to include the business name on your Rally account, the phone number or customer the issue involves, and what you expected to happen instead.
Common questions
I’m a customer of a business that texts me through Rally. Those messages come from the business you contacted, not from Rally. Reply STOP to any message to stop receiving texts, or START to opt back in. Reply HELP for help. See our SMS Messaging Terms for how business text messaging works and how consent is established.
I can’t sign in to the app. Email info@rallyai.net from the address you signed up with and we will get you back in.
Something looks wrong in my job or customer list. Send us the details and, if you can, roughly when it happened — that makes it much faster to trace.
Delete your account
You can ask us to delete your Rally account and its data at any time. Email info@rallyai.net from the address on the account with the subject “Delete my account”. We will confirm the request, delete the account and its associated business data, and email you when it is done.
See our Privacy Policy for what we collect and how it is handled.